- Collection of Information.
1.1 Cookies and Other Information Collected Using Technology
You may read more about cookies at http://cookiecentral.com. Although enabling cookies is optional, please note that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer and some of our pages might not display properly.
1.2 Voluntarily Provided Information. You may choose to voluntarily provide us with your e-mail and other personally identifiable information (e.g. your name, location, age). We collect this information for the purpose of improving the quality of our service, identifying and communicating with you, and responding to your requests and inquiries.
1.3 Outside Information. With your consent or as permitted by law, we may collect Personal Information about you from Third Parties or from other sources of information outside of the Company including information located in public databases (“Outside Information”).
1.4 No Information Collected from Children. We will never knowingly collect any personal information about children under the age of 18 (a “Minor”). The Website is not directed to Minors. If we obtain actual knowledge that we collected personal information about a Minor, that information will be automatically deleted from our database. Because we do not collect such information, we have no such information to use or to disclose to Third Parties. If you become aware that your child, a Minor, has provided us with personal information without your consent, you should contact us immediately.
- Use of Your Personal Information
2.2 Email. We use your Personal Information to communicate with you via email. We may maintain separate email lists for different purposes. If you wish to end your email subscription from a particular list, you need to follow the instructions at the end of each email message to unsubscribe from the particular list.
2.2(a) Solicited Email. We only send email to individuals who have agreed on the Website to receive email from us or to individuals who have agreed on Third Party websites to receive email from Third Parties such as the Company. We do not send unsolicited email messages. Our email messages comply with all applicable anti-spam legislation.
2.4 Storage of Your Personal Information. We store your Personal Information in a database on our computers. Our computers have reasonable security measures (such as a firewall) in place to protect against the loss, misuse, and alteration of Personal Information under our control.
- Dissemination of Your Personal Information.
3.1 Sale or Transfer to Third Parties. The Company will only disclose your Personal Information to Third Parties with your consent or as permitted by law. Please see section 4, below, for more information.
3.2 Service Fulfillment. We will transfer your Personal Information to Third Parties when necessary to provide a service from a Third Party while using the Website or when you respond to offers provided by us.
3.3 Legal Process. We may disclose your Personal Information to respond to subpoenas, court orders, and other legal processes.
3.4 Summary Data. We may sell or transfer non-individualized information, such as summary or aggregated anonymous information about all persons or sub-groups of persons. This information cannot be used to identify you.
You have access to your Personal Information collected to provide an opportunity for you to correct, amend, or delete such information. Access can be obtained by contacting us.
3.5 Other. We may also disclose your Personal Information:
- Where the information is public;
- To protect the Website and our rights thereunder;
- To protect ourselves against liability or prevent fraudulent activity;
- Where it is necessary to permit us to collect monies owing to us or to pursue available remedies or limit any damages that we may sustain;
- To a person who needs the information because of an emergency that threatens the life, health or security of an identifiable person or group; or
- To our advisors, counsel, and similar trusted parties.
- Privacy Practices of Third Parties.
4.1 Advertiser cookies and web beacons. Advertising agencies, advertising networks, and other companies (together, “Advertisers”) who place advertisements on the Website and on the Internet generally may use their own cookies, web beacons, and other technology to collect information about individuals. We do not control Advertisers’ use of such technology and we have no responsibility for the use of such technology to gather information about you.
4.3 Affiliated Companies. We may disclose and/or transfer your Personal Information to entities affiliated with the Company. Should we be subject to an acquisition, merger, sale or other change of control or business entity status, we reserve the right to transfer or assign your Personal Information collected from the Website, in compliance with PIPEDA and other applicable law.
4.4 Service Providers. We may engage certain third parties to perform functions and provide services to us, such as identity verification, hosting and maintenance, customer relationship management, database storage and management, geocoding, business analytics, fraud prevention, business analytics, and direct marketing campaign services. We will share your Personal Information with these third parties, only to the extent necessary for them to perform these functions for us, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your Personal Information.
- Data Transfer and Storage.
You acknowledge that Personal Information will be collected and stored by us in Canada. By using the Website, you consent to the transfer of information to and/or storage of information in Canada.
You may ask for access to any Personal Information we hold about you using the contact information for our Privacy Officer below. We will provide you with access to this information within 30 days if possible. More detailed requests that require retrieval costs may take longer and be subject to a fee. We will provide you with an estimate of any fees in advance.
If we hold Personal Information about you and you can establish that it is not accurate, complete and up-to-date, we will take reasonable steps to correct the information.
We may deny access to your Personal Information when required or permitted by law. If we deny access or refuse to correct your Personal Information, we will explain why.
If you have any concerns or complaints with respect to our data handling practices, please contact our Privacy Officer first using the contact information below. The Privacy Officer will investigate and attempt to resolve any complaints and disputes regarding our use and disclosure of your Personal Information.
If your complaint or dispute cannot be resolved through our internal process, or if we do not adequately respond to your question, you agree to resolve your dispute through arbitration. If arbitration is necessary, it will be conducted by telephone and email, and if it must be done in person, it will be conducted in Toronto, Ontario. The arbitration will be conducted by one arbitrator member of a recognized arbitration association in Ontario as agreed between you and the Company. Both parties will bear equally the cost of arbitration (exclusive of legal fees and expenses). All decisions of the arbitrator will be final and binding on both parties and enforceable in any court of competent jurisdiction.
- Limitation of Liability.
We exercise reasonable efforts to safeguard the security and confidentiality of your Personal Information; however, transmissions protected by industry standard technology and administered by humans cannot be guaranteed to be secure. We will not be liable for unauthorized disclosure of Personal Information that occurs through no fault of the Company, including, but not limited to, errors in transmission, access to your account by anyone, a third party’s use of your Member ID and password, or your failure to comply with your security obligations.
- How to Contact Us
You may reach our Privacy Officer by email at firstname.lastname@example.org.